Frequently Asked Questions

Do I need a referral to be seen?

Referrals are not required to be seen at our clinic for contraception matters or insertions of IUCs or the implant. Referrals are not required for well-female exams, STI testing or HPV vaccine counseling.

All other matters, including period concerns and menopause, will require a referral from your primary care provider or a walk-in clinic. A referral is required for these matters as we strive to ensure continuity of care between our office and your primary care provider.

What is your cancellation policy?

We fully understand that life may get in the way and you may need to reschedule your appointment. We kindly ask that you provide our office with a minimum of 48 (business) hours notice if you need to cancel your appointment. This will ensure our staff is able to reschedule your appointment as soon as possible. Patients providing less than 48 hours notice or who fail to show up to their appointment will be charged $60 to $150 depending on the nature of the appointment.

What happens at my 3 month follow up appointment for my IUC and implant?

This appointment allows your physician to do a check-in with you to see how you are coping with your new device. This appointment is typically booked 3 months after the insertion for your device. A pelvic examination will be performed to confirm placement of the IUC. Those with a contraceptive implant will be provided with the option of a virtual appointment.

How do I decide, what kind of device is right for me?

Patients are strongly encouraged to book an appointment to explore the various options available to them prior to booking for an insertion appointment.

I already have a prescription and have my device. Do I still need to speak to a physician prior to having my insertion appointment?

No. We are happy to see patients directly for the insertion of their IUC or implant if they received their prescription from another provider.

I just had my IUC/implant insertion and I am experiencing vaginal bleeding. Is this normal?

You may continue to experience unpredictable vaginal bleeding for up to 3-6 months after the insertion of your IUC or implant. Most patients may note their bleeding will have settled by the 3-month mark, however since every body is different, some patients may take longer. This bleeding may range from spotting to heavier menstrual-like flow.

How soon after having my baby can I have my IUC/implant inserted?

Intrauterine contraceptives are recommended to be inserted 6-8 weeks postpartum. Implants can be inserted as soon as 21-28 days after delivery depending on whether you are breastfeeding or not.